Re-Designing Queue Management App Sminq

Finally we started with our first app (Sminq) re-designing process, which we were thinking to start-with since couple of days. The purpose behind doing so, is to know or show why products with great features and designs are still not accepted by the market or still they are behind the bars and didn’t got traction so far what was actually expected. There could be end of number reasons like improper design, lack of understanding of user’s pain points, not so well defined user journeys and so on.

Talking about Sminq, the app allows users to book doctor’s appointment at clinic and avoid standing in queues for long or physically be present to hold one’s spot. Once an appointment is booked using Sminq, user can track live status of queue and can accordingly be present at clinic.

Some key features of the app includes,

• Alert Messages: Users get SMS alert about queue status on real time basis, once appointment is booked.
• QPlus Plan – Once subscribe to QPlus, user can book best slots before they get filled and can also get dedicated support via chat and phone call.
• Save Prescription – User can easily take a snapshot of prescription and can share with doctors as and when required.
• Suggest Clinics – Clinics which are not visible under search box of the app that are nearby of user’s locality, users can suggest and Sminq will onboard those clinics for them.

At Prodio with the help of our designing team or stack, we have just re-designed the app what it look like and tried to present in our own way of defining the app.
(https://www.youtube.com/embed/VUiqqguzVdM)