Design Challenge : Financing


                                                           By Jiaygang

Prodio is developing a product that makes it easy for a healthcare provider to structure a treatment plan as a pitch deck, communicate using that as a collateral, track analytics to see prospective patient response, enable ‘booking’ the treatment pretty much like a holiday package, get one shot itinerary of multiple phases and sessions under each phase planned for that procedure and being offered financing & payment options that reflect credit history of the person and yet allow the provider and patient a modularity through product UX that ensure minimum physical negotiation and maximises conversions from prospects to signup.

The specific UX/UI I’m trying to structure around Payment & Financing plan is :

I see payment plans are :
How much to be paid
How many parts
What frequency
Upfront versus on service

The financing plan on the other hand is:

– What is total payment of which which part is coming from where — client+insurance+financing

– What rate and when does it kick in
– how do you configure free interest period
– how the rate changes when your scheduled payment fails
– what penalties are imposed for failing payments
– when does a credit become delinquent settings

all of above should configurable settings.

Now the way i see is when you create a PROPOSAL

– it’ll be selection of a client
Treatment plan
associated payment plan
financing plan

That means there’ll be payment plan pre-configs — you could have 3 pre-configs created with different options set so when you are created a proposal the selection of pre-config payment plan automatically works our payment schedule and starts sending reminders etc accordingly.

Something along similar lines for financial pre-config that reflects the credit rating of the person.

THE ABOVE MODULARITY would be able to produce infinite combinations for the clinic so that if they don’t want to loose a prospect the will alter the terms or create another set of pre-configs based on experience knowing a category of patients.

Getting this right will enhance modularity and flexibility tremendously.

Keeping already developed UX/UI in mind, please provide the UX/UI for this portion.

*Modularity of financing and payment options and it’s consequences on rest of the product is an emphasis area


Kaushal Trivedi

Author: Kaushal Trivedi

Pre-MBA -Programmer/Systems Analyst. Post MBA Equity Research, Infrastructure Advisory, Credit Risk Modeling etc. Then Options Trader. Developing Quant Trading Models. Developed Automated Trading Systems. Then Product Business. Then Product Design. Still subtracting the obvious, still adding the meaningful.

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